Shipping Policy

Last updated: October 9, 2026

At Rowe’s Wood Designs, each piece is crafted to order using quality domestic and exotic hardwoods. Because our products are made to order, please allow additional time for production before your order ships.

Order Processing and Production Time

Most products are made to order. Please allow up to 7 business days for production and order processing before your order ships.

Production time may vary depending on the complexity of the design, material availability, finishing requirements, and current order volume. Custom projects or unusually complex pieces may require additional time. If your order is expected to take longer than anticipated, we will contact you with an updated estimate.

Production time begins after your order has been placed and the necessary order details have been confirmed.

Shipping and Delivery

Once your order is complete, it will be carefully packaged and shipped using an appropriate shipping carrier.

The estimated delivery time depends on your location, the shipping method selected, and the carrier. The production period of up to 7 business days is separate from shipping transit time. Delivery dates are estimates and are not guaranteed.

You will receive shipping confirmation and tracking information when available.

Shipping Rates

Shipping charges are calculated at checkout when available and may vary based on the size, weight, destination, and packaging requirements of your order. Any applicable shipping charges will be displayed before you complete your purchase.

Packaging and Handling

We take care to package each woodworking piece securely to help protect it during transit. Because our products are made from natural wood, variations in grain, color, and texture are normal and contribute to the unique character of each piece.

Damaged or Lost Shipments

If your order arrives damaged, please contact us as soon as possible with your order number and clear photographs of the damage and packaging so we can review the issue and work toward a resolution.

If your tracking information indicates that a shipment is lost or has not arrived, please contact us so we can help investigate with the shipping carrier.

Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout. Please contact us as soon as possible if you notice an error. We cannot guarantee that address changes can be made after an order has entered production or shipped.

Questions About Your Order?

If you have questions about production times, shipping, or the status of your order, please contact Rowe’s Wood Designs through our website. We appreciate your business and thank you for supporting our small woodworking business.

Rowe’s Wood Designs
Custom CNC Woodworking & Handcrafted Wood Designs